Walking 101 Store Policies
Payment
We gladly accept payment by Visa, MasterCard and PayPal. Please note that your credit card statement will show 
as the transaction description.
Shipping
Allow up to 7 business days (Monday through Friday, excluding holidays) before your order is shipped plus transit time. You must provide a street address for delivery as UPS will not deliver to PO, APO, or FPO boxes.
Returns
Please review the return policy below before returning merchandise or processing a claim for items damaged during shipping.
- If you are dissatisfied with your purchase for any reason, you may return it for a refund or store credit, less a 25% restocking fee.
- All returns must be in original saleable condition, 100% complete, with all packaging material, manuals, and accessories.
- Shipping and handling charges are non-refundable.
- Please email us within 5 days of merchandise receipt and request a Return Merchandise Authorization (RMA).
- All returned items must be accompanied by the original packing slip and RMA number.
- You may want to insure your returned items, as we cannot be responsible for damaged, lost, or misdirected shipments.
- Refunds will be processed after satisfactory completion of these conditions.
- Please contact us within 5 days of receiving damaged merchandise. Keep all packaging materials, as they may be needed to file a claim with the carrier.
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